We offer Virtual Appointments! We insure anywhere in Ohio! We offer appointments After-Hours & Weekends!

Hi! I'm Sam Custer. I grew up in Northeast Ohio and graduated from Norton High School. I earned my Bachelor of Arts degree from Muskingum University. I moved my family to Medina in 2012. In my free time, I'm active in my church, enjoy attending community events, volunteering & overseas mission work.

Our team goal is to help our customers manage the risks of everyday life, recover from the unexpected, and realize their dreams.

We are a proud member of the Greater Medina Chamber of Commerce and Main Street Medina, where I serve as a Board Member and Chairperson of the Economic Vitality Committee. I also serve as a Trustee on the Medina County Arts Council.

Our office sponsors the Medina music & sports programs along with many other Medina charities & organizations. We strive to be a strong and continual presence in Medina and serve the surrounding cities including Brunswick, Akron/Fairlawn, Strongsville, Wadsworth, Seville, Litchfield & Lodi. We emphasize the concept of being a "Good Neighbor" through our personal relationships and community involvement in Medina County and the surrounding counties including Summit, Ashland, Cuyahoga, Lorain, Fairfield & Wayne. We provide quality service and earn customer loyalty through our honesty and integrity.

With over 35 years collectively of insurance experience, we offer over 100 products including: auto insurance, home insurance, life insurance, health insurance, renter's insurance, motorcycle insurance, boat insurance, small business insurance, insurance for antique & classic vehicles, boat insurance, farm & crop insurance and financial services. We also have many alliances that can save or earn you money! We balance the needs of our customers by offering in-person appointments, phone calls & emails or the newest uses of technology such as digital, mobile, texting, telematics, AI & virtual. Please call today for a free insurance review and quote!

Frequently Asked Questions (FAQ)

Q: What's an effective way to get car insurance quotes?

A: Getting car insurance quotes is simple—you can start online, over the phone, or by working with our experienced staff. Quotes are typically based on factors like your vehicle, driving history, and coverage preferences, helping you explore options that fit your needs. Our experienced staff is here to help your household feel covered.

Q: How soon can I get insured for my car?

A: In many cases, coverage can start the same day you decide to move forward. We can help you get set up quickly so you're covered and ready to go. Looking for coverage? Talk with experienced staff about your options.

Q: What coverage is required when leasing a car?

A: If you're leasing a vehicle, the requirements are usually a bit higher than standard coverage. In most cases, you'll need liability, comprehensive, and collision coverage, and the leasing company may need to be listed on your policy. We're always happy to walk you through exactly what's needed. Our friendly staff is proud to serve the community.

Q: What's typically covered by a homeowners insurance policy?

A: Homeowners insurance can help protect your home, personal property, personal liability, and additional living expenses after a covered loss. Serving Medina and the surrounding area, our experienced staff can help answer your questions.

Q: How does life insurance work at a basic level?

A: Life insurance is a way to help take care of the people you love financially. It can provide support to your beneficiaries to help cover things like everyday expenses, debts, or future needs, depending on the coverage you choose. For personalized coverage, reach out to friendly staff.

Q: What is renters insurance?

A: Renters insurance is a policy designed to help protect your personal belongings and provide liability coverage while you're renting a home or apartment. It focuses on your possessions and potential risks, rather than the building itself, which is typically covered by your landlord's policy. Have questions? Our professional staff can walk you through your options.