State Farm® Insurance Agent Sam Custer
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
W D
September 3, 2026
5
out of
5
rating by W D
"Everyone there is very responsive to questions providing as much information as you need. A great agency to use for insurance."
We responded:
"Thanks Bill for your wonderful 5 star review of Sam Custer-State Farm! You're an exemplary customer which always makes our job fun. Please don't keep us a secret in Medina!"
Elizabeth Davis
September 3, 2026
5
out of
5
rating by Elizabeth Davis
"Always easy to work with - they even let me text them when a call is too hard to fit in my schedule!"
We responded:
"Thank you Elizabeth for your kind words and 5 star review of Sam Custer-State Farm! We always want to use all options available to best serve our customers. Please don't keep us a secret in Medina!"
cindy grewe
September 3, 2026
5
out of
5
rating by cindy grewe
"Amazing company, amazing customer service, and the nicest girls that work here. Thank you for all that you do!"
We responded:
"Thank you Cindy for your amazing 5 star review of Sam Custer-State Farm! Our team works very hard to provide the best service possible. Please don't keep us a secret in Mentor!"
Hans Hartmann
August 13, 2026
5
out of
5
rating by Hans Hartmann
"Fantastic job from Ariel Wilson, she helped me out and guide me to get the best bundle pack - big time effective."
We responded:
"Thank you Hans for your wonderful 5 star review of Sam Custer-State Farm! Ariel does a fantastic job for us and she enjoyed working with you to get you the best value! We look forward to serving you and your family for many years. Please don't keep us a secret in Lewis Center!"
Climmie Jones
July 20, 2026
5
out of
5
rating by Climmie Jones
"Great service understanding and helpful"
We responded:
"Thanks Climmie for your 5 star review of Sam Custer-State Farm. It was Bert's pleasure to explain coverages and provide the best value. We look forward to taking care of you and your family for many years. Please don't keep us a secret in Cincinnati!"
Tony Miller
July 2, 2026
5
out of
5
rating by Tony Miller
"Great service great rates"
We responded:
"Thank you Tony for your 5 star review of Sam Custer-State Farm! Ariel enjoyed setting up your policies with us and we look forward to continually providing you great value and quality service. Please don't keep us a secret in Columbus!"
Luis Ángel Barreto
June 24, 2026
5
out of
5
rating by Luis Ángel Barreto
"Very good agent!"
We responded:
"Thank you Luis for your 5 star review of Sam Custer-State Farm. We look forward to serving you and your wife for many years. Please don't keep us a secret in Cincinnati!"
Cassidy Stecklein
June 10, 2026
5
out of
5
rating by Cassidy Stecklein
"Bert was great to work with over the phone! He provided good information and helped me figure out the best deal and option for my insurance. I also appreciated his openness and honesty about the policies."
We responded:
"Thanks Cassidy for your 5 star review of Sam Custer-State Farm! Bert has a lot of experience and does a wonderful job for us. We really appreciate the opportunity to share your options with you and provide the best personalized value & service. Please don't keep us a secret in Columbus!"
Adam Maruschak
June 8, 2026
5
out of
5
rating by Adam Maruschak
"Great service and better people I worked with Bert and he was very pleasant."
We responded:
"Thanks Adam for your 5 star Google review of Sam Custer-State Farm! Bert appreciates your kind words. Please don't keep us a secret in Medina!"
Adrian Washington
June 4, 2026
5
out of
5
rating by Adrian Washington
"Great deal from the customer service rep. Made everything easy and me happy 💯😊💪🏾"
We responded:
"Thanks so much Adrian for your 5 star Google review of Sam Custer-State Farm! Ariel was very happy to take care of your insurance needs. Always feel free to call/text/email us for service. Please don't keep us a secret in Cincinnati!"
Lindsey Bowling
May 28, 2026
5
out of
5
rating by Lindsey Bowling
"To start, they got me insurance prices that are completely UNBEATABLE. I started with them 6 months or so ago, and pay less for car/renters/life insurance than I was previously paying for just car insurance. But the best part is how Jenn was able to accomplish the seemingly impossible. She really fought for me when the claims people said they couldn’t find the footage and closed the claim without speaking to me. She went above and beyond and reassured me over and over with zero complaints. Talk about a superwoman! She defeated the odds with this one to prove for me that I wasn’t at fault! Appreciative doesn’t even begin to describe it. The peace of mind I have now is priceless and I am so thankful that I have this team on my side!!"
We responded:
"Thanks Lindsey for your wonderful 5 star review of Sam Custer-State Farm. Jenn really appreciates your gratitude! Serving customers like you is what makes our job so enjoyable. It also exemplifies the power of having your own Agent. Please don't keep us a secret in Medina!"
abby burgert
April 22, 2026
5
out of
5
rating by abby burgert
"Jenn was AMAZING. so easy to talk too. She never placed me on hold and took her time explaining everything to me. She also sent over everything through email so I can review it! She was the best."
We responded:
"Hi Abby! Thank you for your 5 star google review. Jenn always enjoys serving new customers that appreciate our personal approach and allow us to provide great value! We look forward to taking care of your family for many years. Please don't keep us a secret in Cleveland!"
Jill RT
March 19, 2026
5
out of
5
rating by Jill RT
"I was shopping for house and car insurance. Jenn was very responsive and helpful and she took the time to explain several options. Thanks for the help, Jenn!"
We responded:
"Thank you Jill for your 5 star review of Sam Custer-State Farm! It was a pleasure for Jenn to work with you and we look forward to serving you and your husband for many years. Please don't keep us a secret in Medina!"
Tim Smith
February 26, 2026
5
out of
5
rating by Tim Smith
"I can not say enough about Jenn! She was so friendly, easy to talk to, very knowledgeable, and her professionalism. She truly wanted to make sure I was taken care of! Thank You Jenn and Sam!"
We responded:
"Thanks Tim for your 5 star review of Sam Custer-State Farm! It's always our pleasure to serve new customers. Please don't keep us a secret in Brecksville!"
Gino Corbo
February 19, 2026
5
out of
5
rating by Gino Corbo
"Was shopping for some new Insurance and spoke w three agents from various locations. None of them responded in a timely fashion and then I found Jenn at a Local State Farm Office that took the needed information, and issues our Policy within an hr. Couldnt be more pleased at this level of service! Jenn was courteous, knowledgeable and took all the time I needed to purchase thru them.
Thanks so much and look forward to a great relationship."
We responded:
"Thanks Gerry for your 5 star review of Sam Custer-State Farm! Jenn does a wonderful job for us and she appreciates your kind words. Our entire office looks forward to taking care of you and your wife for many years to come! Please don't keep us a secret in Medina!"
Gina Odeh
November 20, 2025
5
out of
5
rating by Gina Odeh
"Excellent customer service, I had no issues"
We responded:
"Thank you Gina for your 5 star review of Sam Custer-State Farm! We look forward to serving you for many years. Please don't keep us a secret!"
Amanda Harmon
October 8, 2025
5
out of
5
rating by Amanda Harmon
"Everyone is amazing here, I have to call out Bert and Jenn. Thank you for working with me, even when I was overwhelmed. They took care of everything!"
We responded:
"Thank you Amanda for recognizing Bert & Jenn and Sam Custer-State Farm with your 5 star Google review! It's a pleasure serving you. Please don't keep us a secret in Reminderville, OH!"
Philip Helal
September 30, 2025
5
out of
5
rating by Philip Helal
"When I was looking at new home and auto insurance options, Bert provided timely and thorough information to help me with my decision. I found him to be patient during the process, providing explanations to my questions and working with me as I sorted through my options. I highly recommend the Sam Custer Agency and Bert if your looking at options for your insurance needs."
We responded:
"Thank you Philip for your wonderful words and 5 star review of Sam Custer-State Farm. Bert does an outstanding job of helping customers and he appreciates you! Please don't keep us a secret in Strongsville!"
Yan Sah Kirkland
September 8, 2025
5
out of
5
rating by Yan Sah Kirkland
"Always providing greatest service that I can always count on even after sales service."
We responded:
"Thank you Yan Sah for your 5 star review of Sam Custer-State Farm! Yes, once you become our customer, it's our pleasure to provide you the best possible service whenever you need us. Thank you for your support and don't keep us a secret in New Albany!"
Dolorica
August 26, 2025
5
out of
5
rating by Dolorica
"Love these guys, super helpful"
We responded:
"Thank you very much for your 5 star review of Sam Custer-State Farm! Always feel free to call/text/email for service!"
Kevin Seger
August 26, 2025
5
out of
5
rating by Kevin Seger
"Great office and amazing service. Jenn throughly answers my questions. Highly recommend to anyone needing help understanding coverage."
We responded:
"Thank you Kevin for your 5 star review of Sam Custer-State Farm! Jenn does an outstanding job and she appreciates your kind words. Please don’t keep us a secret in Wadsworth!"
Brent Woods
August 26, 2025
5
out of
5
rating by Brent Woods
"Awesome agency. Knowledgeable and kind staff, great prices!"
We responded:
"Thanks Brent for your 5 star review of Sam Custer-State Farm! Our goal is always to provide excellent customer service and share our knowledge so customers can choose the personalized protection that provides them the best value! Please don’t keep us a secret in Medina!"
Carie Daugherty
July 10, 2025
5
out of
5
rating by Carie Daugherty
"Jenn was so patient and kind when answering all my questions. She definitely made me feel confident that I will be supported with any future questions or concerns."
We responded:
"Thank you for your 5 star review of Sam Custer-State Farm Carie! Jenn strives to provide outstanding customer service and she appreciates your kind words! Please don't keep us a secret in Copley!"
mamamessina
April 23, 2025
5
out of
5
rating by mamamessina
"I can’t say how much I appreciate the time and effort Dana spent cutting our bill by 2/3, without taking away any coverage! In fact, our coverage is better! She was friendly, knowledgeable, and quick. We can’t be more grateful. We will be State Farm Customers first life!"
We responded:
"Hi Jennifer! Thank you very much for your wonderful 5 star review of Sam Custer-State Farm and Dana your Account Manager! We're so happy to save you money and provide better coverage. Always feel free to call/text/email with any questions. Please don't keep us a secret in Diamond, OH!"
Tony Reyes
April 11, 2025
5
out of
5
rating by Tony Reyes
"Dana was super helpful , awesome customer service , was able to get me on an awesome bundled auto and home policy and saved me money during so . Thank you !"
We responded:
"Hi Tony! Thank you for your 5 star review of Sam Custer-State Farm and Dana! Bundling is the way to go. Please don't keep us a secret in Columbus!"